Frequently Asked Questions
Online only store credit will be given for returned items
Items must be unworn, unwashed, and damage free. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, animal hair, or odors will not be accepted.The customer is responsible for return shipping fees-we recommend using a shipping method that provides a tracking number for your reference, as we are NOT responsible for lost or stolen returns
How long do I have to make a return?
Returns must be made within 10 days of receiving the item. Tags must be kept on the item in order for it to be returned.
How do I make a return?
Please email firstname.lastname@example.org if you would like to make a return.
Are returns free?
No, not at this time. The return fee will be deducted from your total amount.
Where do I send the return?
Please email us for an address
Can I make an exchange?
Yes, if you would like to make an exchange please email us at email@example.com and let us know what style/size you would like to exchange.